This is a Private Medical Practice and the fees charged are in line with those recommended by the Australian Medical Association.


Health Care Card

Children <16 years²

Medicare Refund

Level B Consultation¹





¹Valid 1 November 2021 – 31 October 2022
²Rate only applies if consultation is Medicare eligible

There will be a higher fee for longer and more complex consultations and for procedures.


Payment & Medicare Rebate

A full fee will be charged for all appointments before 10am and after 4pm on weekdays and all day on Saturdays. This applies to all patients, including Pensioners, Health Care Card holders, and children under 16. If you have not consulted us in the last 12 months face-to-face, you may NOT be eligible for Medicare rebate from Telehealth consultations as the rebate is only available in a limited number of exceptions.

All fees are expected to be paid on the day of consultation. We accept credit card (Visa or Mastercard) and debit card payments. Whitehorse Medical Centre has Medicare Online that enables us to transmit your claim directly to Medicare for your refund. This refund is then paid by electronic funds transfer (EFT) to your nominated bank account.


Referral to Specialists & Prescriptions

If you need a new or updated referral to another specialist or health provider, you will need to make an appointment with one of the GPs.

Medication prescriptions generally will give you enough medications for six months. You will need to make an appointment with your GP to update the prescriptions. Repeat prescription requests within 3 months of seeing our GP will attract a fee of $18.

Our GPs provide you with electronic prescriptions via SMS, email or paper form, where possible. This saves you time, streamlines the process and improves medicine safety.


Cancellation Policy

Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request at least 2 hours notice. Missed appointments, or appointments cancelled without 2 hours notice, will incur a full equivalent consult fee without Medicare rebate.

Please contact us for more information.